Frequently Asked Questions
1. Who can place an order with Intropet?
Our wholesale services are available exclusively to registered businesses, including retailers, resellers, and distributors. We do not offer retail sales to individual customers.
2. Is there a minimum order quantity (MOQ)?
Yes, all wholesale orders are subject to minimum order quantities (MOQ), which vary depending on the product category. Please contact our team to get specific MOQ details for your selected items.
3. How can I place a wholesale order?
To place a wholesale order, simply visit our Contact Us page and send us your company details and a list of the products you’re interested in. Our team will provide you with a tailored quote and further ordering instructions.
4. What payment methods do you accept?
We accept payments via bank transfer, credit card, and other pre-agreed methods. Payment terms may vary based on your order size and business history with us.
5. Can I request specific brands or products not listed on your website?
Absolutely. If you’re looking for particular brands or products not currently displayed, please contact us. We may be able to source them for you or provide suitable alternatives.